Hi, this is my first post, so go easy :)
I'd like to reply to the last conversation using the api. The URL I'm calling is:
https://api.intercom.io/conversations/last/reply/p>
I'm using this as reference - https://developers.intercom.com/intercom-api-reference/reference#reply-to-a-conversation/p>
The message body looks approximately like this:
{
"message_type": "comment",
"type": "user",
"user_id": "usersemail@aferry.com",
"body": "Test message"
}
I've confirmed this user exists but I get this response:
{
"type": "error.list",
"request_id": "000sdhmlsb3j8gk6qieg",
"errors": p
{
"code": "not_found",
"message": "User Not Found"
}
]
}
Any ideas appreciated. I can't see what could be wrong.