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Is there a way to create a webhook to fire whenever someone mentions another (specific) team member ?

My end goal is to receive a direct message in my Slack whenever someone mentions me in Intercom

Thanks!

Hi AlexCaravitis, It’s Mat from the Support Engineering Team 😀

You can try to create a Workflow that will notify you if your name appear in the message made by your teammate.
It might look like this:
 


Please let me know if you have any questions about this 😸

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