While creating note from the intercom interface I can tag teammates, can i do that with the API?
Answered
Can I tag user when creating a note from the API?
Best answer by Lisa B11
Hey @user2218 👋
It's currently not possible to tag a user when creating a note on a conversation. A tag can be attached to a contact and conversation via API but not to a user when creating a note. This is a good shout for a feature request over at our @Product Wishlist 🙌
+5- Employee
- Answer
Hey @user2218 👋
It's currently not possible to tag a user when creating a note on a conversation. A tag can be attached to a contact and conversation via API but not to a user when creating a note. This is a good shout for a feature request over at our @Product Wishlist 🙌
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.