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Can I tag user when creating a note from the API?


While creating note from the intercom interface I can tag teammates, can i do that with the API?

Best answer by Lisa B11

Hey @user2218​ 👋

 

It's currently not possible to tag a user when creating a note on a conversation. A tag can be attached to a contact and conversation via API but not to a user when creating a note. This is a good shout for a feature request over at our @Product Wishlist​ 🙌

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  • Employee
  • 250 replies
  • Answer
  • February 10, 2022

Hey @user2218​ 👋

 

It's currently not possible to tag a user when creating a note on a conversation. A tag can be attached to a contact and conversation via API but not to a user when creating a note. This is a good shout for a feature request over at our @Product Wishlist​ 🙌


  • New Participant
  • 1 reply
  • September 6, 2024

Is there any update on this please - is it now possible two years later?


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