Hi,
We have some set of tool which fetch an article by id. Recently it worked, however after the move of articles to knowledge hub i cant retire a single articles withcurl -i -X GET 'https://api.intercom.io/article/{articleId}' \ -H 'Authorization: Bearer <secret>' \ -H 'Intercom-Version: 2.11'.
However we can fetch all articles with api.intercom.io/articles, so maybe something has changed.
All help would be greatly appreciated.
Page 1 / 1
More on this. I tried with a different article ID from our workspace and a correct response was generated, seems there is a bug with a specific article. We have contacted the intercom support team as well
It seems EN and translated versions of the same article have different IDs inside Intercom and, after we publish them, their iDs further change. Is anyone else experiencing the same issues?
Hey 
I believe we had an internal issue opened about problems with the Articles Endpoint so this may have been related to your issue here. I see you’ve reached out to our Support Team regarding this!
The team will look into a fix for this ASAP!
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.