Hello!
I hide my Intercom widget on some pages of the app using
Intercom('update', {hide_default_launcher: true});.
The problem is that the user still hears messages sound even when the chat is hidden.
Is there any way to mute the chat?
Or any other methods to hide chat completely, including the sound?
Hey 
You can turn on notification sounds for messages that you send in the General settings section of your Messenger settings. Here's a screenshot of where to find that 
Racheal, thanks for your attempt to help!
This may be helpful in some cases.
I seek a way to turn off the notifications from code though. Especially when
hide_default_launcher: true
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