Does Conversation Search return Messages?

Question

A couple of months ago we built a workaround to export Messages from Intercom via the unstable Message Export endpoint. In the latest API, does the Search for Conversations return messages? In other words, if I did a search for yesterdays conversations, would it also return one-off / single messages from campaigns or manual messages to Contacts? https://developers.intercom.com/intercom-api-reference/reference#search-for-conversations/p>

Eric Fitz · Accepted Answer

Hey @colin l11​! I checked in with our engineers on this one and the Conversation Search endpoint does not return Messages.

Colin L11 · Answer

Hmm. Ok. Are there any plans for them to support this?The only workaround (That I'm aware of) is to set export jobs for messages on the Messages endpoint and periodically check them.

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