When I invoke the contact search API, I get the following error response.
{
"type": "error.list",
"request_id": "0009s379b118psj1f100",
"errors": [
{
"code": "invalid_document",
"message": "either_email_or_user_id_present validation failed"
}
]
}
Does anyone know what has gone wrong here?
Best answer by Eric Fitz
Looks like you're sending that POST to https://api.intercom.io/contacts which will try and create a contact.
You can send the POST to https://api.intercom.io/contacts/searchto hit the contact search endpoint.
+5Hey @rushmin, could you provide me with an example of an API call that you made which returned this error, please?
Hi @eric f11 thank you for the response. I tried various combinations. Below is one of them.
curl --location --request POST 'https://api.intercom.io/contacts#39; \
--header 'Accept: application/json' \
--header 'Authorization: Bearer xxxxxxxxxxx' \
--header 'Content-Type: application/json' \
--data-raw '{
"query": {
"operator": "AND",
"value": [
{
"operator": "OR",
"value": [
{
"field": "created_at",
"operator": ">",
"value": 1560436650
},
{
"field": "signed_up_at",
"operator": ">",
"value": 1560436784
}
]
},
{
"operator": "OR",
"value": [
{
"field": "custom_attributes.salseforce_status",
"operator": "~",
"value": "Open"
},
{
"field": "custom_attributes.salesforce_object_type",
"operator": "=",
"value": "Lead"
}
]
}
]
}
}'
+5Looks like you're sending that POST to https://api.intercom.io/contacts which will try and create a contact.
You can send the POST to https://api.intercom.io/contacts/searchto hit the contact search endpoint.
Thanks a lot, Eric. That was the issue. I have missed the endpoint in the documentation. Sorry for the trouble.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
