we have created an app, with a webhook directing to our platform, it was working fine, but suddenly somewhere today, the event "conversation.user.created" and "conversation.user.replied" are not sent.
Answered
event "conversation.user.created" stopped being sent
Best answer by Bassam Tantawi
It was a product issue. Support team replied back today with: “Thanks so much for reporting this issue! Our engineers identified and shipped a fix this morning to resolve this issue. Please let me know, however, if you're still seeing issues with webhooks delivering and I'll look into this further for you.”
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