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Answered

Get converstion ID from message ID


When I create an admin initiated message from API https://developers.intercom.com/intercom-api-reference/reference#admin-initiated-conversation

I get no conversation_id in response.

 

Then, I cannot find this conversation or refer to it somehow. Although in contact's profile this message belongs to conversation with an id!

 

So, what I'm trying to achieve is to send a message to contact through API and then be able to save a link to this message.

Best answer by User876

So, the workaround is URL with .../outbound/messages/manual/<message_id>

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  • May 5, 2021

So, the workaround is URL with .../outbound/messages/manual/<message_id>


Conversation search via source.id seems to work with message_id


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