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Hello everyone,

 

our app (Coview) implemented the health check. Based on the following description from the documentation, we assumed that we would receive at least one call for each of the installations of our app each day:

 

This will happen at least once a day for each workspace where the app is installed. With this information, we expect you to discover if the app is in a healthy state for this workspace and respond to the request telling us whether it's healthy, unhealthy, or you don't currently know.

However, according to our logs we just a handful of checks each day although we have a few hundred installations.

 

Do we misunderstand something here?

Are you receiving a handful of checks for each workspace per day? I have not really experienced this problem and only receive one check per day. This may also be due to the scale of your application, if you're receiving more than one a day per workspace; you should contact Intercom who can review this from a technical standpoint and see if anything has went wrong.

Currently I receive exactly three checks each day (two of them successful, one of them unsuccessful the corresponding account has been deleted from our system).

 

But as mentioned above, we have a few hundred installations. So we received far too few.

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