Hello, are there any ways to rate conversation via API? | Community
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Hello, are there any ways to rate conversation via API?

  • Aug 17, 2021 11:14 AM UTC
  • 3 replies
  • 237 views

Hello, are there any ways to rate conversation via API? I want to send rating for conversation via POST-request and I didn't find any endpoint what can I use for it.

Best answer by Roy

Hello @user722​ 👋,

 

Intercom API does not support conversation rating, but that's really good feedback for @Product Wishlist​ group.

 

I hope this will be helpful, have a great day.

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3 replies

  • Author
  • Connector
  • Aug 17, 2021 11:41 AM UTC

I have found this /messenger/web/conversations/{conversation_id}/rate

but not really understand how to use it.


Roy
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  • Aug 17, 2021 12:46 PM UTC

Hello @user722​ 👋,

 

Intercom API does not support conversation rating, but that's really good feedback for @Product Wishlist​ group.

 

I hope this will be helpful, have a great day.


  • Author
  • Connector
  • Aug 17, 2021 1:05 PM UTC

Hm, but anyway it's possible to send via web-form. Maybe i can use it?