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Hello, I'm trying to POST a new message pop up with postman but i'm not able to do it

  • August 22, 2022
  • 1 reply
  • 6 views

As i said, i'm trying to POST a new intercom/message to my customer but i'm not able to do it.

 

Maybe the body is not correct. I have no problems with 'intercom-client' node library but now I must send this information through a serverless function :P

 

Captura de Pantalla 2022-08-22 a la(s) 18.02.34Captura de Pantalla 2022-08-22 a la(s) 18.05.09

Best answer by Racheal

Hey @juan c13​ Racheal from the support engineer team here 👋🏼

 

Taking a look at our Messages model here it looks like the to object takes in id, not user_id.

Screen Shot 2022-08-25 at 1.13.21 PMCould you try updating your to object and see if that does the trick?

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • August 25, 2022

Hey @juan c13​ Racheal from the support engineer team here 👋🏼

 

Taking a look at our Messages model here it looks like the to object takes in id, not user_id.

Screen Shot 2022-08-25 at 1.13.21 PMCould you try updating your to object and see if that does the trick?


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