Hi there,
I am trying to get the delivery status of a conversation (ex : delivery, undelivered).
I tried using the retrieve a conversation API, but there isn't any field referring to delivery status.
https://developers.intercom.com/docs/references/rest-api/api.intercom.io/conversations/retrieveconversation
Could someone please help me with how to get delivery status via API or Webhook?
Thanks.
Given the nature of this query and that we’ll likely need some further details here, I’m going to pass this over to the support team to take further action on this issue for you. We’ll be in touch via the Messenger 