Hello, everyone, is there a way to export detailed historical statistics of articles like the screenshot with the API? I found the Retrieve an Article endpoint, but it only returns the current cummulative statistics.
Answered
Historical statistics on articles via API
Best answer by Jacques Reynolds
Hey
You can use the “Retrieve all Articles" endpoint in the REST API to get all the cumulative stats for the Articles. To format your data for the articles you would need to parse the JSON data to extract the information you require.
We don’t have a built-in feature to put the data returned by the API into a spreadsheet but you can export the data into your desired format (e.g., CSV, Excel) on your own end!
Hope this helps! :)
+7- Intercom Team
- Answer
Hey
You can use the “Retrieve all Articles" endpoint in the REST API to get all the cumulative stats for the Articles. To format your data for the articles you would need to parse the JSON data to extract the information you require.
We don’t have a built-in feature to put the data returned by the API into a spreadsheet but you can export the data into your desired format (e.g., CSV, Excel) on your own end!
Hope this helps! :)
Jacques Reynolds
Hey
You can use the “Retrieve all Articles" endpoint in the REST API to get all the cumulative stats for the Articles. To format your data for the articles you would need to parse the JSON data to extract the information you require.
We don’t have a built-in feature to put the data returned by the API into a spreadsheet but you can export the data into your desired format (e.g., CSV, Excel) on your own end!
Hope this helps! :)
Thanks
I tried this endpoint but it only returns cummulative stats, not day-by-day… I think I was able to get the daily metrics from the admins activity logs endpoint, with the article activities.
Thanks for the reply!!
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