Answered

How to get id of lead merged to user

  • 19 April 2024
  • 1 reply
  • 18 views

Userlevel 1

The REST API has a method for merging contacts from lead to user. It works pretty simple:

```

curl -i -X POST https://api.intercom.io/contacts/merge \
  -H 'Authorization: Bearer <YOUR_TOKEN_HERE>' \
  -H 'Content-Type: application/json' \
  -H 'Intercom-Version: 2.10' \
  -d '{ "from": "LEAD_ID", "into": "USED_ID" }'

```

Also, lead can be merged to user in the Intercom app.

 

When lead is merged, our integration listen for webhook with topic `contact.merged`. This webhook has an information to what contact the lead was merged, but has a missing part from what lead:

 

```

{
"type": "notification_event",
"app_id": "abcdee",
"data": {
"type": "notification_event_data",
"item": {
"type": "contact",
"id": "USER_ID",
"workspace_id": "abcdee",
"...": "..."
}
},
"links": {},
"topic": "contact.merged",
"delivery_status": "pending",
"delivery_attempts": 1,
"delivered_at": 0,
"first_sent_at": 1713533523,
"created_at": 1713533523,
"self": null
}

```

 

May you add lead ID to the webhook, so out server know what lead needs to merged on our side.

Thanks!

icon

Best answer by Ebenezer.Laleye 24 April 2024, 18:18

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1 reply

Userlevel 2
Badge +3

Hi @Andrii Fedyk ! Ebenezer here from Engineering Support👋.

I’ll submit this to the R&D team as a feature request, if this is something that be can do it will be put on future road maps.

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