How to get the full list of admins via REST API

  • 13 September 2023
  • 3 replies

I’m using the /admins endpoint to fetch a list of customer support agents. The response contains only a partial list of the agents. How can I get the full list?


Best answer by Jacob Cox 18 September 2023, 01:12

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Hi @Ben Bloom !

The call to the /admins endpoint should give you the full list of admin who are associated with the specific workspace that the Authorization Token is associated with. If you think that it’s not including some of them, then I would recommend reaching out to our Support team so you can share more details around the call that you’re making and provide examples of admin who aren’t getting included in the response!

Hi @Jacob Cox thanks for your response. Please advise, how can I reach the support team?


Userlevel 4
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@Ben Bloom You can reach out to our support team via the Messenger in your Intercom workspace (see below) or by reaching out to us at!