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Hej,

 

currently we are using the intercom-client v.2.10.4 to create a new contact with the role 'user'.

In the version 4.0.0 the API has changed but I cannot create a user with the call 'client.contacts.createUser'.

How can I migrate our project so, I can use the latest version of the intercom client?

Hey @user1622​ ! Oséas here from the Customer Support Specialist team 🕵️

 

Here's our migration guide. In the latest version, you should still be able to create a user by calling client.contacts.createUser. Here's an example:

const user = await client.contacts.createUser({

externalId: '536e564f316c83104c000020',

phone: '+48370044567',

name: 'Niko Bellic',

avatar: 'https://nico-from-gta-iv.com/lets_go_bowling.jpg#39;,

signedUpAt: 1638203719,

lastSeenAt: 1638203720,

ownerId: '536e564f316c83104c000021',

isUnsubscribedFromEmails: true,

});

If you still have problems making this call after migrating, please reach out to us through the Messenger, and we can look into this further for you 🔎

Hej @oseas​ ,

 

thank you for your answer. We have called client.contacs.createUser with:

const user = await client.contacts.createUser({

role: 'User',

phone: '+48370044567',

email: 'nico.bellic@gmail.com',

name: 'Niko Bellic',

signedUpAt: 1638203719,

custom_attributes: {}

});

But this did not work. Might it be possible, that the ownerId was missing?

 

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