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How to rate a conversation through Intercom API?

  • March 15, 2022
  • 1 reply
  • 36 views

Is there any way to rate a conversation after agent closed the conversation through Intercom API? Instead of using Intercom task bots asking for conversation rating on?

Best answer by Lisa B11

Hey @yuqing​ 👋

 

This isn't a feature we have within the API capabilities at this time. Good shout for a feature request over @Product Wishlist​ 🙌

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  • March 21, 2022

Hey @yuqing​ 👋

 

This isn't a feature we have within the API capabilities at this time. Good shout for a feature request over @Product Wishlist​ 🙌


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