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I am getting a "user not found" reply from the API however the user ID is correct AND existing.

  • May 10, 2022
  • 1 reply
  • 138 views
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Hi, 

I am getting a "user not found" reply from the API however the user ID is correct AND existing.

I am wondering what could be wrong as I am using the access token that is referenced in our account...

 

any help

Best answer by Aparna

Hey @raphael (​! Are you trying to retrieve or update the user? Can you check the headers to see whether 'Accept and Content-Type' is set to application/json? If you still have issues, can you send me the request id?

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  • AparnaEmployee
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  • May 17, 2022

Hey @raphael (​! Are you trying to retrieve or update the user? Can you check the headers to see whether 'Accept and Content-Type' is set to application/json? If you still have issues, can you send me the request id?

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