Is it only possible to delete a single contact via the API, or can you set up a rule where you specify which customer inquiries you want to delete? | Community
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Is it only possible to delete a single contact via the API, or can you set up a rule where you specify which customer inquiries you want to delete?

  • November 11, 2021
  • 1 reply
  • 23 views
U

Our issue is that we want to delete all of our customer inquiries +1 year - but doesn't seem possible?

 

We have thousands of customer inquiries that we want to delete in our database, and want to automate this in the feature so that we only save the newest inquiries.

 

https://developers.intercom.com/intercom-api-reference/reference#update-contact

 

Thank you in advance for guidance and help regarding this issue.

Best answer by Eric Fitz

Hey @user2486​, I'm sure it would be possible for your team to write a script that makes multiple calls to our "delete a contact" endpoint that deletes contacts based on parameters that you've defined.

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Eric Fitz
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  • Eric FitzEmployee
  • Employee
  • Answer
  • November 15, 2021

Hey @user2486​, I'm sure it would be possible for your team to write a script that makes multiple calls to our "delete a contact" endpoint that deletes contacts based on parameters that you've defined.

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