Is it possible to delete multiple contacts via the Intercom API? The article here does not say anything to that affect https://developers.intercom.com/intercom-api-reference/v1.3/reference/delete-users/p>
Doesn't look like it, even on the latest API.
Â
You'd probably need to do an individual API call for each contact to delete.
Thanks @zak p​ That does sound doable then. Getting our developers to create and run an API that calls again and again to delete the old users.
Â
The thing is that during a process where we were going to update our contacts to have a customer id, we imported them into our Test workspace, which means we now have 1000s of live contacts there. That's not really optimal 😐
Yeah if you set it even for 1 API call every 30 seconds or a minute that should be fine! And it will slowly, but surely, delete it all.
Â
Have you thought about maybe deleting the test workspace altogether and making a new one? 😋 May not be ideal though.
Â
Finally you could try reach out to Intercom via the app and ask if they can do it; they might have some magic tools that would let them wipe all contacts in a workspace potentially.
Did think about deleting the workspace, wasn't sure about consequences. But you are right, should do that. Delete it and create it anew 😃
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.