Hello! How's it going? 😎
According to this doc: https://developers.intercom.com/installing-intercom/docs/intercom-javascript you can start out a tour, using, for example:
Intercom('startTour', 123);
Also, you can open a message with a pre-populated text, like this:
Intercom('showNewMessage', 'pre-populated content');
Is it possible to open a post from a JavaScript call in a similar way?
Thanks!
Best answer by Roy
View originalHello @adrián 👋, Afraid open a post via JavaScript call is not possible, but there is one workaround.
You can send Event to Intercom to trigger already created post message.
1. Create some post message:
2. Set up the even rule:
So Once you send event "show-post-event" to Intercom, this will display post message to your customer.
Event sending is supported via JavaScript call:
Let me know if you have any question about this workaround, will be happy to help.
BTW: You can also request post message sending via JavaScript call feature in @Product Wishlist group.
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