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Is it possible to update conversation ratings through the API? If not, is it on the roadmap?
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Is it possible to update conversation ratings through the API? If not, is it on the roadmap?
Best answer by Eric Fitz
Hey @cory b, can you tell me a bit more about your use case here? Conversation ratings are set by the user, not you and your team, so it isn't possible manually update them on your end, either through the UI or the API. I can't imagine it's something that we'll ever ship, either, as we want conversation ratings to be reflective of your customers' experience.
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