Hey @abdul r​ Racheal from the Support Engineer team here👋🏼

Are you looking to add a custom conversation attribute? If so, at the moment conversations attributes cannot be set via the REST API. I can see how it would be nice to have the option so I'd be happy to pass this on as a feature request for the product team for you!

Hopefully we see the option to set those programmatically in the future!

man if you love frustration, the intercom API is just the thing for you!

this endpoint: https://developers.intercom.com/docs/references/rest-api/api.intercom.io/data-attributes/lisdataattributes

documents that `Conversation` is one of the available `types` when *listing* data attributes. however, it’s NOT an option when creating a data attribute. why not?! you can then, when updating a conversation via https://developers.intercom.com/docs/references/rest-api/api.intercom.io/conversations/updateconversation, send a `custom_attributes` parameter. but i guess you have to create the attributes by hand in the UI? the amount of half-broken crap and workarounds needed to integrate with your API is making me reconsider your product. after having invested weeks into *trying* to integrate it.