Is there a way to get the Intercom user ID from the iOS SDK? | Community
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Is there a way to get the Intercom user ID from the iOS SDK?

  • August 20, 2021
  • 2 replies
  • 530 views

I'm trying to get the user ID in order to make additional API calls, but I can't get it other than by performing an additional API call to look up the user's email address, which seems like a rather roundabout way of doing it?

Best answer by Eric Fitz

Hey @jon-paul​, we don't return the Intercom ID in web/mobile requests. You would need to use the 'search' API to locate the relevant user record based on the email or user ID.

https://developers.intercom.com/intercom-api-reference/reference#search-for-contacts

2 replies

Eric Fitz
Employee
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  • Employee
  • Answer
  • August 23, 2021

Hey @jon-paul​, we don't return the Intercom ID in web/mobile requests. You would need to use the 'search' API to locate the relevant user record based on the email or user ID.

https://developers.intercom.com/intercom-api-reference/reference#search-for-contacts


  • New Participant
  • January 14, 2026

Hi ​@Eric Fitz  , how about now? Are we able to get it from iOS SDK?