Issues with Webhook Authorization for OAuth Integration | Community
Skip to main content

Description:
I am encountering issues while integrating Intercom webhooks using OAuth. Although the OAuth flow works and I can obtain access tokens, I am unable to create webhooks due to unauthorized token issues. I have selected all  available scopes in the Intercom Developer console, but the issue persists.


Error:
 

{
  "type": "error.list",
  "requestid": "003avbbpvjpgktcsppvg",
  "errors": r
    {
      "code": "token_unauthorized",
      "message": "Not authorized to access resource"
    }
  ]
}


How To Reproduce:

  • Request URL / Headers: 
    URL:  POST https://api.intercom.io/subscriptions
    Headers: Authorization: Bearer <access_token>
  • Authentication method or app type: OAuth 2.0
  • errors: token_unauthorized: Not authorized to access resource

Let me know if you need any additional details.

Could you please assist in resolving this issue so that I can successfully create webhooks?


Thank you for your support.

Hi adityakanade, It’s Mat from the Support Engineering Team 😀


I am not sure where the issue is here but please follow the article below to set up Webhooks properly with 

the desired topic. 👇
https://developers.intercom.com/docs/webhooks/setting-up-webhooks/

If you come across any more issues, please reach out to us via Messenger in your Intercom workspace so we will have more visibility on what's going on with your setup.
 

Reply


Terms & Conditions