Hi.
I am using the unstable version of the API to export all messages sent in a given timeframe.
Reference: https://developers.intercom.com/intercom-api-reference/v0/reference/downloading-the-data
I wonder why Sender is not included in the exported data?
How to retrieve that information?
My best guess is that I have to use the ConversationID returned from the exported message data to retrieve information on the conversation as per:
https://developers.intercom.com/intercom-api-reference/v0/reference/conversation-model
and then use the author from the source object.
Is that correct?
Thanks in advance.