Missing ratelimit in headers | Community
Skip to main content

Hello, Intercom šŸ¤—
There are cases when no information regarding ratelimit is returned in response headers. Is there an explanation or can it be considered a bug?

Here is an example of such a response ā¬‡ļø

[date] => Mon, 06 Mar 2023 10:08:33 GMT
Ā  Ā  [content-type] => application/json; charset=utf-8
Ā  Ā  [status] => 200 OK
Ā  Ā  [vary] => Accept,Accept-Encoding
Ā  Ā  [x-intercom-version] => 7fc0c384b3b84daca9bd5e3f87f3e6bb3e3338d9
Ā  Ā  [x-request-id] => 00400fvdf2njmt9srsjg

Ā 

It can happen from time to time, without any clear pattern. Also it can happen with any of API calls.

Hey @АлексанГр Шубин Racheal from the support engineer team herešŸ‘‹Ā 

Ā 

I haven’t been able to find anything documented on our end here detailing why a rate limit header would be missing. That said, I’m also not able to pull up your request using your request_id for some reason. Would you mind writing into the support team so we can take a better look at this for you?