Skip to main content
Answered

server error using convert conversation into ticket api

  • July 10, 2024
  • 1 reply
  • 40 views

Hello, I’m new to the Intercom API and I encountered an error when using the “Convert a conversation to a ticket” api.  The error is ‘errors': [{'code': 'server_error', 'message': 'Server Error'}] What should I do? Is there a solution for this problem?

Best answer by Ebenezer.Laleye

Hi @Rick Doniego ! Ebenezer here from Engineering Support👋.

Could you send over the request you made that got this error?

Just want to double check that everything is right on that end.

View original
Did this topic help you find an answer to your question?

1 reply

Forum|alt.badge.img+4

Hi @Rick Doniego ! Ebenezer here from Engineering Support👋.

Could you send over the request you made that got this error?

Just want to double check that everything is right on that end.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings