Hello, I’m new to the Intercom API and I encountered an error when using the “Convert a conversation to a ticket” api. The error is ‘errors': [{'code': 'server_error', 'message': 'Server Error'}] What should I do? Is there a solution for this problem?
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server error using convert conversation into ticket api
Best answer by Ebenezer.Laleye
Hi
Could you send over the request you made that got this error?
Just want to double check that everything is right on that end.
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