Hello, I’m new to the Intercom API and I encountered an error when using the “Convert a conversation to a ticket” api. The error is ‘errors': [{'code': 'server_error', 'message': 'Server Error'}] What should I do? Is there a solution for this problem?

server error using convert conversation into ticket api

Hello, I’m new to the Intercom API and I encountered an error when using the “Convert a conversation to a ticket” api. The error is ‘errors': e{'code': 'server_error', 'message': 'Server Error'}] What should I do? Is there a solution for this problem?

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Hi @Rick Doniego ! Ebenezer here from Engineering Support.

Could you send over the request you made that got this error?

Just want to double check that everything is right on that end.

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