webhook events for company and contact udpates

Question

Hello Team, I am using intercom webhook events to process the changes to objects. However, there is no topic for contact.updated or company.updated, https://developers.intercom.com/building-apps/docs/webhook-model Without these topics, we have to run jobs to fetch the updates. Is there an alternate solution, or i am missing something

Eric Fitz · Accepted Answer

Hey @team c12​, right now, we don't support company or contact updates as webhook objects. The primary reason for this is that updates to companies and contacts would create a lot of notifications and would most likely see you hit by rate limiting.You can still query contact and company data through the API, or even use the Search Contacts API with theupdated_at attribute to query for recent updates.

Team C12 · Answer

Thank you for the reply.I can use the search api for contacts, but unfortunately there is no search api for company. All i could see is list and scroll. Is there any suggestion for fetching all companies based on created_at /updated_at timestamp

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded