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What exactly is 'conversation_parts'?

  • July 28, 2021
  • 2 replies
  • 36 views

I'm trying to set up webhooks (conversation.admin.replied for now) and in the body of webhook i get field `data.item.conversation_parts` and it is a list. I don't why this is a list. Can someone please explain it? What I mean - by every reply I get this webhook and info about this reply is stored in a list, but why? Which cases should I handle where it can be a list with length> 1?

Best answer by Roy

@eric f11​ Thanks for the mention, Hello @user722​  👋,

 

Conversation_parts stands for message history in conversation.

2 replies

Eric Fitz
Employee
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  • Employee
  • August 3, 2021

Hey @roy s11​, you know your way around our API - do you think you might be able to help @user722​ here?


Roy
Top Expert ✨
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  • Top Expert ✨
  • Answer
  • August 6, 2021

@eric f11​ Thanks for the mention, Hello @user722​  👋,

 

Conversation_parts stands for message history in conversation.