Answered

Can I split a conversation into different issues?

  • 15 April 2024
  • 2 replies
  • 104 views
T

When a client shares more that 1 topic per conversation, it would be useful to split the conversation into different issues to close them 1 by 1. 

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Best answer by Ebenezer.Laleye 17 April 2024, 18:52

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Userlevel 2
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Hi @tvieira ! Ebenezer here from Engineering Support👋.

This isn’t currently possible but I can submit this as a feature request to the team, this is a popular ask from our customers and adding this request would help implement this faster.

Ebenezer - Customer Support Engineer
T

Great. Let me know when it goes into prod. Ty

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