Hi!
Every time I close a ticket/chat on Intercom and I got a rate from a client, I’m not be able to see if the client left me a rate and a comment.
Is there a possibility to get a mail or a notification on Intercom?
Thank you in advance!
Marzia
Hi!
Every time I close a ticket/chat on Intercom and I got a rate from a client, I’m not be able to see if the client left me a rate and a comment.
Is there a possibility to get a mail or a notification on Intercom?
Thank you in advance!
Marzia
Best answer by Larissa Alberti
Hey
Please note you need to be in the Inbox tab in order to see your achievements.
I’ve recorded a quick video showing how to see them. Please see it below.
Hope this helps!
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