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Conditional attributes in tickets?

  • November 28, 2024
  • 1 reply
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Hi guys,

I know that conditional attributes for conversations are available, but what about tickets? can i set conditional attributes for them? 

 

Thank you

Best answer by Nathan Sudds

@Rotem Ben Shitrit  It appears this is not available right now on Tickets but Intercom says it’s coming soon -- according to this excerpt below in this article about Conversation conditional attributes [beta]
 

Conditional attributes are only available for conversations. Conditional ticket attributes are coming soon.
 

 

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Nathan Sudds
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  • December 2, 2024

@Rotem Ben Shitrit  It appears this is not available right now on Tickets but Intercom says it’s coming soon -- according to this excerpt below in this article about Conversation conditional attributes [beta]
 

Conditional attributes are only available for conversations. Conditional ticket attributes are coming soon.
 

 


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