Skip to main content
Answered

Conversation Tagging

  • February 7, 2024
  • 1 reply
  • 71 views

Why does intercom not allow level hierarchy in tagging conversations?

Best answer by Nathan Sudds

@Product Team  Interesting question, what’s your use case for hierarchy in tagging conversations?  Maybe there’s some workaround to achieve your goal that would be viable if you can share more, I’d be happy to suggest some ideas and the extra detail would probably be helpful to the team as well to consider your request. 

View original
Did this topic help you find an answer to your question?

1 reply

Nathan Sudds
Expert User ✨
Forum|alt.badge.img+5
  • Top Expert
  • 296 replies
  • Answer
  • February 7, 2024

@Product Team  Interesting question, what’s your use case for hierarchy in tagging conversations?  Maybe there’s some workaround to achieve your goal that would be viable if you can share more, I’d be happy to suggest some ideas and the extra detail would probably be helpful to the team as well to consider your request. 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings