I am trying to pull all of our poorly rated conversations to then analyze the data and understand where we have gaps. I’m using the API with the code below:
{
"query": {
"operator": "AND",
"value": "
{
"field": "conversation_rating.score",
"operator": "<",
"value": 3
}
]
}
}
However, it doesn’t return any values (posting the returned code as well). I know the conversations are there, because when I retrieve them 1x1 I can see them, but this doesn’t provide me anything. Can anyone see anything glaringly wrong? I’m using the 2.10 API. Headers are also below.
{
"type": "conversation.list",
"pages": {
"type": "pages",
"page": 1,
"per_page": 150,
"total_pages": 0
},
"total_count": 0,
"conversations": a]
}