How can conversation data, along with bulk attachments, be exported from the Help Desk?
Exporting data and attachments
I’ll share a quote from the Export Conversations Data article on Intercom, I couldn’t confirm if attachments are included from the article details but hopefully someone from the team could add more insight on that part.
It looks like you can export a conversation individually without the API but if you want to export in bulk you’ll maybe need the API or a 3rd party tool according to the snippet below but I did see this tool to export JSON to Amazon Web Services and it does have an Include Attachments toggle.
![](https://uploads-eu-west-1.insided.com/intercom-en/attachment/4bc01738-4186-404e-9ffc-d83404698e27.png)
Hope this helps!
Article excerpt:
“It's not currently possible to download a CSV file of all your conversation content in Intercom. You can download them individually by clicking on the three dots on the top right corner of a conversation.
To export conversation content in bulk, you need to use our Conversations API to extract full conversations. First list the conversations, and then use GET for individual conversation ID's.”
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