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Fin keeps opening my conversation

  • September 19, 2023
  • 1 reply
  • 38 views

When I snoozed a conversation, Fin always opens it back before the ddl and somtimes, it opened the conversation after I just closed it. I do appreciate if anyone could give some advice.

 

Best answer by Larissa Alberti

Hey @Chaney 👋

Larissa here from Intercom Support.

I’m sorry to hear that you’re experiencing this issue.

I’ll reach out to you directly via our Support so we can investigate this further for you.

In the meantime, have a lovely day!

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Larissa Alberti
Intercom Team
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  • Intercom Team
  • 102 replies
  • Answer
  • September 19, 2023

Hey @Chaney 👋

Larissa here from Intercom Support.

I’m sorry to hear that you’re experiencing this issue.

I’ll reach out to you directly via our Support so we can investigate this further for you.

In the meantime, have a lovely day!


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