Hi,
How do a initiate a conversation from the users whenever they do certain action on our website so that our team will be notified and then follow up with them.
For example, we have a assignment upload form on our website, where we would like to initiate a conversation at Intercom when the users uploaded their assignment, so that our team will be notified and resume their conversation with the users as they are reviewing their assignment.
I tried to look for Javascript SDK to create conversation programatically so that I can trigger it after the users uploaded their assignment, but no luck.
Appreciate any thoughts and ideas to implement this.
Thanks!