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I simply want to send an automated response email to Users who have waited longer than X minutes. What's the best way to do this?
I simply want to send an automated response email to Users who have waited longer than X minutes. What's the best way to do this?
Best answer by Roy
Hello @romel 👋, Welcome to Interconnect
The best way to do this is to tag conversations via the Automation rule:
Then use third-party tools like Zapier to send the e-mail:
I hope this will be helpful, let me know if you have any further questions about this topic.
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