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What happened to the inbox rule trigger for a teammate response?  I am trying to set up an automation based on a teammate providing any response and that condition seems to be gone now.  Is it somewhere else?  Anyone have a workaround?

Hey @Shaun Donnelly Racheal from the support engineer team here👋 

 

You’ll want to use the teammate sends any message workflow here:

You can read more about this workflow here!


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