Hi,
I'm trying to make an inbox rule that only applies to conversations where the channel is email and it's during office hours. This is what I thought would work, but it isn't. Any ideas? :)
Hi,
I'm trying to make an inbox rule that only applies to conversations where the channel is email and it's during office hours. This is what I thought would work, but it isn't. Any ideas? :)
Best answer by Roy
Hello @user1075 👋, You should put this rule first in the list then it will start working.
Let me explain quickly, automation rules which are at the top of the list have the highest priority:Please, try to put this rule at the top of the list and test it.
Let me know if this works, Looking forward.
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