Skip to main content
Answered

Problems With Audio Files Being unviewavle

  • November 13, 2024
  • 1 reply
  • 18 views

I am experiencing an issue with the iOS version of the application. All audio files that are sent via conversation are unviewable and undownloadable due to an indefinite loading state. Is there a way to resolve this problem?

Best answer by Nathan Sudds

@Eliab Shifferaw just checking in, were you referring to the SDK for iOS or the Intercom mobile app for iOS?

 

Sorry you've been having this issue, if you can share more about your situation hopefully the issue will get resolved soon for you.

 

View original
Did this topic help you find an answer to your question?

1 reply

Nathan Sudds
Expert User ✨
Forum|alt.badge.img+5
  • Top Expert
  • 288 replies
  • Answer
  • November 21, 2024

@Eliab Shifferaw just checking in, were you referring to the SDK for iOS or the Intercom mobile app for iOS?

 

Sorry you've been having this issue, if you can share more about your situation hopefully the issue will get resolved soon for you.

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings