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I am wondering why this error would occur for different users attempting to send messages via Intercom Chat to different customers. Trying to find out some troubleshooting steps for our end-users getting this error when messaging customers. 

 

 

Hi Christopher, It’s Mat from the Support Engineering Team 😀

There might be several reasons behind that error, Can you please reach out to us via Messenger in your workspace and we will investigate this for you?


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