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Answered

Stop sending rule on the post is not working

  • November 7, 2023
  • 1 reply
  • 29 views

I created a post and set the rule of “Stop sending on Tuesday Nov 7, 2023 at 4:00PM Los Angeles time’ under Frequency and Scheduling. The Post wasn’t stopped on Nov. 7, 2023. I had to manually put a pause on my post on Nov. 9th. Is this a bug? What how should I put a time frame to limit the length of my post?

Best answer by Larissa Alberti

Hey @cathyjliu 

Larissa here from Intercom Support. Thanks for reaching out!

I’m sorry that this happened to you. This would require some investigation.

I’ve created a conversation for you so we can investigate this and see what happened in this case.

Hope this helps!

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Larissa Alberti
Intercom Team
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Hey @cathyjliu 

Larissa here from Intercom Support. Thanks for reaching out!

I’m sorry that this happened to you. This would require some investigation.

I’ve created a conversation for you so we can investigate this and see what happened in this case.

Hope this helps!


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