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I’m initiating a new conversation *to* a Contact, by using `createmessage` with the flag `create_conversation_without_contact_reply`. I get back a `conversation_id` on the resulting `Message` object.

 

I then attempt to tag the conversation using `attachtagtoconversation`, which returns a very unhelpful message:

{"type":"error.list","request_id":"00038sjjl7b2cb36su6g","errors":s{"code":"unsupported","message":"Conversation has no taggable part"}]}

 

What does this mean? How do I apply tags on conversations?

 

EDIT: this seems to happen when trying to tag newly-created tickets, too! the error message mentioning “Conversation” threw me off.

Hi ​@Igor Serebryany ! Ebenezer here from Engineering Support👋.

Are you able to add a small delay before you tag the conversation and see if that fixes things, I suspect we need to allow some time for the conversation part to be fully created.

Hope this helps!


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