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Answered

Underline text within the Inbox.


Hi,

Is there a way to underline text when sending a reply in Inbox?

I can only see an option to bold or italicise text, and the keyboard shortcut Ctrl + U does not seem to do anything.

 

Thanks!

Best answer by Evan P

Hey @user1357​, πŸ‘‹ thanks for reaching out! I'm one of the Support Engineers here @ Intercom! πŸ‘

 

It isn't possible to underline text within the Intercom Inbox at the moment. If you'd like I can include this within a feature request so that we can potentially see something like this within the future? The team are actively working on improving Intercom & especially with the addition of the new Inbox this would be a great time to flag this! 😁

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3 replies

  • Active User
  • 32 replies
  • Answer
  • July 14, 2022

Hey @user1357​, πŸ‘‹ thanks for reaching out! I'm one of the Support Engineers here @ Intercom! πŸ‘

 

It isn't possible to underline text within the Intercom Inbox at the moment. If you'd like I can include this within a feature request so that we can potentially see something like this within the future? The team are actively working on improving Intercom & especially with the addition of the new Inbox this would be a great time to flag this! 😁


  • Author
  • New Participant
  • 1 reply
  • July 15, 2022

Hi @evan p​ thanks for your response!

I would love it if you could submit this as a feature request on my behalf.

Thanks!


  • New Participant
  • 2 replies
  • September 8, 2022

Hi Evan, I'd just like to add my kudos to the original poster as I searched for the same thing. An underline feature would be wicked helpful in some cases. Just wanted to pitch in the hooray for the underline team. :)


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