Hi all,
My name is Teo and I am leading the Customer Care team at Mews Systems.
We are using Intercom for support and also for onboarding new clients. We have currently started using a lot the bots and I would love to hear other's feedback on how well they are working for you.
Welcome to Interconnected @teodora 👋 Delighted you could join us! I absolutely love hearing about what customers are doing with our bots. This could be a really good fit for the Success Stories group! We just need one brave soul to kick it off 😄
Hi Kate, thanks for the follow up. We are still trying to implement them in the best possible way so that we can reach the desired success rate. After we achieve that, I would be happy to share it 
Hi Kate, you can also try using Product Tours - I think it works well for onboarding. Our website has our own onboarding pop up and I only use the custom bots for frequently asked questions. It has been working pretty good for us.
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