Are you looking to feed this data into the AI Agent so it can let customer’s know that something is a feature request?
Fin learns from the documents that you send to it weather that be your Intercom Help Center, external knowledge base, your inbox conversation, along with the snippets and pdf files that your team sends to it.
That said, there isn’t currently a way for you to directly feed information from a third party tool into Fin. I will flag this with our team as a Feature Request, though!
Are you looking to feed this data into the AI Agent so it can let customer’s know that something is a feature request?
Fin learns from the documents that you send to it weather that be your Intercom Help Center, external knowledge base, your inbox conversation, along with the snippets and pdf files that your team sends to it.
That said, there isn’t currently a way for you to directly feed information from a third party tool into Fin. I will flag this with our team as a Feature Request, though!
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