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How do I update the link to the correct link in Fin?


I queried Fin to answer a question from one of our blog posts. While Fin did pull from our blog posts, he pulled an inactive link that resulted in a 404 error. I found the correct link but I don’t know how to correct in Fin. Can someone advise, please?

For example: 

Say Fin pulled www.company.com/blog123

However, that resulted in the 404 error. 

Fin should have pulled www.company.com/blogabc

How do I update the link in Fin? 

Thank you in advance! 

Best answer by Jennifer K

Hi @Jennifer Smith 

Jennifer here from Customer Support 

I have escalated this request to our support team so they will be able to able you as they may need to see private information to make updates.

They’ll get back to you as soon as they are available 😀

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Jennifer K
Intercom Team
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  • Intercom Team
  • 984 replies
  • Answer
  • October 17, 2023

Hi @Jennifer Smith 

Jennifer here from Customer Support 

I have escalated this request to our support team so they will be able to able you as they may need to see private information to make updates.

They’ll get back to you as soon as they are available 😀


  • Author
  • New Participant
  • 1 reply
  • October 17, 2023

@Jennifer K Thank you so much!!! 


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